After ordering online I was contacted… After ordering online I was contacted about some of the components in the lowering kit that weren't in stock. Brandon was honest and accurate about shipping times. They got me the parts when promised and I'm more than satisfied with the quality.

Excellent Customer service from the Drop Shop, Loomis..... well Excellent Customer service. Although Shipping was not in the Vendors control it was the only disappointment. My kit came it two separate packages. Shipping was done through Loomis. I received the first of two packages (which clearly state 1 of 2 and 2 of 2) but only received notification that the second package was "out for delivery". I contacted the Loomis Customer Service department and the Lady took my information and phone number so the she could let me know what happened...... I'm still waiting for her to return my call! The next day I found the phone number for the local Loomis depot and called them myself. They found my package sitting on their dock. They immediately loaded up my package and delivered it promptly. The kit was easy to install and looks awesome. I was happy with everything but the shipping experience.

Best bang for your buck. Easy to navigate the web site. Prices were fantastic. Fast delivery. No complaints. Thank you for your service I will be a repeat customer.

The entire team was amazing! The entire team was amazing!! I am no easy customer and can be very picky but Brent and the rest of the staff got me exactly what I needed to get my ram dropped! Great work and I will continue to make all of my purchases through them!

Belltech Lowering Shackles Product showed up as described, installation went well and functioned as advertised. Shipping was a few days behind but thats due to COVID-19 my guess. Would definately use again. Thanks guys!