Scheduling was very easy Scheduling was very easy, the price was the best I found, and the motorcycle was delivered without a scratch. The only issue was the original pickup date had to change to the next day since the driver didn't have the correct equipment to pick up the bike on the scheduled date. Once we got past the pickup date snafu, communication was great and everything was perfect.

It is Great when things work EXACTLY as expected! This was my first experience ever shipping a motorcycle or any vehicle for that matter. The process was real great from start to finish. The representative I spoke to initially (Mary) was excellent and very knowledgable and confidence instilling All my questions and concerns were addressed Bike was picked up on time They guys picking it up were professional and experienced The bike was securely strapped down on a skid made for motorcycles They even let me get up into the truck and watch the strapping process Communication through the entire process was excellent and as expected Bike was delivered to destination 3 days early Bike had NO damage whatsoever when delivered I would definitely use Federal again!

Needed to ship a bike from Houston to…very happy client Needed to ship a bike from Houston to Detroit,,, called Tessa... very nice human to deal with,,, handled everything... put my mind at ease,,, pick up was seamless and very professional driver tied my bike down correctly & smooth... bike arrived on location three days earlier than expected... in pristine shape.... Thanks Tessa,,, you are a true professional... I would definitely use her service again,, if I could not allocate the time to ride to my starting point....

This was my first time shipping a bike This was my first time shipping a bike. I shipped from the DC area to San Diego for a trip to Baja and then back from San Diego to DC. It was easy to set up the transport. The folks on the phone were easy to deal with and very knowledgeable I dropped the bike and picked it up at regional warehouses. The warehouse transport workers were very professional, they had some really good pallets And straps for tying the bike down. Everything happened on time and was very professional. I would use this transport service again!

Harley Davidson Transport I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federal in Peoria, IL has made the claims process painless thus far. I have filed a claim w/ Kimberlee at CRST and am hoping the process goes quickly. I'd just like to announce that Judy Gordon is a true professional in every way. My hat is off. Hard to find impeccable service and follow up like that these days. THANKS JUDY !!!! Talk soon. Respectfully, Douglas Alan Kirk (FE556700)