Brad
GBA great experience with excellent service from true professionals What a great experience so far. Working with Judy through multiple calls and emails, while I was still on the road. Judy helped me figure out my best options and was even able to modify the final destination for me as weather conditions changed. I live in MN and shipped from TX. Our weather in April can be horrific, and that is what happened at the last minute. Judy was very professional and clear, helping me change my original scheduled pickup from a Federal Loading site in St. Paul, to my home address. Federal is lucky to have people with Judy's knowledge, skill and patience. I'll be shipping again with Federal in the future, no doubt!
George
GBCustomer support (Tesa) was great -- … Customer support (Tesa) was great -- knowledgeable, responsive, great communication. Pick-up and delivery was handled with out any hassle. Shipping time was a couple of days longer than quoted because the hand-off in route was missed. This wasn't an issue since I did not have a deadline or a schedule I had to meet.
Troy Gramentz
GBYou guys are AWESOME!! You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!
Michael Callahan
GBBMW Motorcycle from NC to South Sound Motorcycles, Fife, WA I spoke with Judy Gordon on December 23rd and made arrangements for Federal Company to pick up my BMW motorcycle in NC and ship it to the dealership in Fife, Washington. My bike will be loaded into a container on February 23rd so Judy told me it would arrive in Fife by February 11th. The bike was picked up January 22nd, just when she said it would. The bike made it to the dealership on Friday, January 31st. All along the bike's route, I received notices of its location and that was much appreciated. Thank you, Judy!
John
GBEfficient professionals that knew what they were doing Efficient professionals that knew what they were doing. They delivered on schedule for pick up and drop off. Communications were good. I will certainly consider using them again.