We hired US Coachways about a week… We hired US Coachways about a week before our wedding. We had another bus company booked and paid for since April; however, when we called two weeks before our wedding date to go over details they did not respond to our calls or emails. We were in a bit of a panic, so we called US Coachways, they were able to accommodate our date, very responsive and all around amazing!!! The woman who helped us was Melissa and she was on top of everything for us, we can not thank them enough. The bus driver was so great and we got us back to our hotel safe and sound. I would highly recommend using this company!!

Our driver was awesome! -

Thanks Michelle G and Melissa G From start to finish Michelle G, and Melissa G have been great. Always, professional, accommodating, and responsive. The drivers were warm, and friendly. I am however perturbed by the lack of the ability to facilitate ‘house accounts.’

Forty Disabled People Stranded Our group reserved and paid six weeks ahead for an ADA bus (lift equipped). $2711 from our little nonprofit. The bus cancelled the afternoon before our trip, and even though at that time we would have settled for a non-ADA bus, they claimed THERE WERE NO OTHER BUSES available to take our disabled members from north Texas to San Antonio. We have begged for a refund, sent two lawyer letters, and reported them to BBB. THEY JUST DON'T CARE!!!

Awesome experience The customer service was awesome. There was a slight mistake in the beginning, I called & they corrected the problem immediately & they went above & beyond their duties. The drivers were pleasant & made the round trip to Camp Getaway in Connecticut very comfortable. Tommy Kiriakos & Tracie Daley were great. They were professional, patient, courteous & handled the situation. I would definitely use US Coachways again.