I bought a set of platinum double box… I bought a set of platinum double box end ratchet wrenches in metric and absolutely love them. I will say the national warehouse was the best price online for them and had amazingly fast shipping.

My first 2 quarts of paint opened… My first 2 quarts of paint opened during shipping and they replaced them quickly & easily. Thanks for turning a bad experience into a good one!

Great customer service I purchased an item that had an incorrect description due to a listing error. I had a couple hiccups at first upon trying to correct the issue over the phone, but was called back after the initial call and apologized to for the inconvenience. They offered to exchange the item with what I was anticipating although there was almost a $100 price difference. After the initial call I was unsure if I would ever shop with National Tool Warehouse again. Upon them correcting my issue I will be giving them my business moving forward. Not many companies now a days will admit fault and correct an issue, that alone earns a 5 star review.

I'm Impressed. I order a lot of items on line. The norm seems to be, it takes a long time to get to me or, damaged. But, I've placed two orders now with National Tool Warehouse and so far nothing but positive. Very fast delivery. (2-3 days from time order was placed) Excellent products. I would highly recommend doing business with NTW. Thanks. Good to know Someone is doing it right.

Exceptional customer service Had something wrong on my order. One phone call and it was straightened out immediately. You don't find companies with customer service like this anymore. And their prices are very competitive. Great experience all around. Would recommend to everyone!!!!!