James
GBIt is very efficient to get in and out… It is very efficient to get in and out of the parking lot at the arena. The lanes you have created with cones are helpful and clear. The experience has been terrific each of the four times we have been to the arena since it opened.
XPD DXP
CABooked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).
Anna
GBExcellent customer service Excellent customer service. I booked a garage in Astoria (Astoria Central Parking on 31st St) but then had to leave my car with the mechanic for a few days and ended up not needing the parking. I called ParkWhiz to cancel a 4-day reservation the day after it had started (I forgot to cancel the day before). They called the parking garage for me and originally offered me a $30 credit (the total had been $80 + tax). I asked whether they could give me a full refund for the 3 days that hadn't passed yet ($60)—the garage's usual cancellation policy is free cancellation before your reservation begins. She got back on the other line and negotiated for me and when she came back about 5-10 minutes later, she offered me a refund of $60, plus a credit of $20 for the previous day. She was so nice and really went above and beyond and it made my day better! (And softened the blow of my hefty mechanic bill.) Will definitely be using their services again.
Mellisa
GBI purchased tickets to Cirque du Soleil… I purchased tickets to Cirque du Soleil as well as reserved a parking spot through Parkwhiz. The purchase seemed easy enough but I was never sent a barcode to use. I couldn’t use it so I lost my money & had to use more $ to park. The parking attendant said this is common among Parkwhiz purchases. Definitely will never purchase from them again!
Jayce
GBSLOWEST Customer Service with unhelpful response I accidentally booked a parking space for an ungodly time I DID NOT need. I tried to cancel instantaneously but they would not respond (kind of expected it was 3 in the morning). HOWEVER, they responded literally a WEEK later with a passive aggressive reminder of the cancellation policy and a credit I will never use because like hell am I going to book with someone who takes so long to respond to customer service. I want my actual $7 back, not some credit a week late that I will not be using.