Gouging or honest mistake? The experience of booking and parking was excellent. However I felt taken advantage on pricing. On leaving the attendant scanned our ticket to show a fee of $116 for our 2 day stay. The ParkWhiz fee was $191, leaving me feeling gouged. I assume the garage didn’t classify my Evoque as a large SUV but ParkWhiz did. I don’t know if this an honest disconnect or a structural money grabbing practice of ParkWhiz.

Don’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.

Disappointed I was scheduled to meet a friend, only to discover that she was turned away upon arrival at the parking lot by an attendant who told her she was at the wrong location. This was not true; her parking was prepaid and she had to park elsewhere and pay another fee. And, the attendant was rude which put a damper on the start of the evening!

ParkWhiz is Horrible I had reserved and paid for a spot in a parking structure but was not allowed in, being told it was full. They refused my request for a refund, and then they challenged my credit card dispute. They lied in their response to the credit card company.

Great experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.