Parked at the Element Hotel at Miami…and was charged for no cost parking - Very frustrated Parked at the Element Hotel at Miami Airport. It was only after dutifully scanning the QR code and arranging parking that I realized parking charges were being suspended due to construction on-site. I have been charged over $50 for parking that I have no idea how to reverse. Parking.com provides no contact information for help or assistance. I am extremely disappointed in Parking.com and will go out of my way to avoid using it in the future.

I'm old I'm old, and have a 9'6 van for my parapalegic husband so half my trepidation comes from parking and then I have to deal with figuring out payment. Your system is incredibly easy. Thank you for making this part of the process easy.

Place is a rip off Extremely expensive for what they offer. They take advantage of the situation that they’re in a high-end area and they charge you $20 an hour ridiculous. There’s no security guard if there is a security guard he’s doing the most minimal work possible, just cause I didn’t see a security guard working at the time doesn’t mean that the guy should have a job, but I do agree that the guy is not a high Level professional risk himself to protect your property. This place is a rip off extremely disrespectful to the consumer by charging so much and giving so little, there is a valet parking for literally what they charge you an hour at this parking lot. If you don’t see homeless people taking dump Next to trash cans Do not park here.

Paid for parking then found out it was… Paid for parking then found out it was free on weekdays for Ceasers rewards holders hence no exit code so should not have paid !!!! Cannot see a way of requesting a refund so was not happy

Parking.com -- one of the poorest apps… Parking.com -- one of the poorest apps I've ever encountered, and I use it 3-4 times per week. Non-intuitive, inconsistent, and broken. Depending on how you start the app and/or website, you get different parking time calculations (how many hours you're purchasing vs. having to set a fixed departure time). Does not remember various different cars -- and when you do save cars, doesn't auto-populate the state into the app. If you use the website, you can add time close to expiration; in the app this is seldom an option. Needs to be redesigned from the ground up for ease of use.