Greedy Data grab. Put back the in-person kiosk. This parking lot used to have a kiosk I could pay for with cash or a card. Now they've switched it to website only, which was a pain when I was in a hurry and also didn't want to do because now I'm in this data broker nonsense and started getting these spam emails which I did not want to do JUST TO PARK MY DAMN CAR.

I'm old I'm old, and have a 9'6 van for my parapalegic husband so half my trepidation comes from parking and then I have to deal with figuring out payment. Your system is incredibly easy. Thank you for making this part of the process easy.

Place is a rip off Extremely expensive for what they offer. They take advantage of the situation that they’re in a high-end area and they charge you $20 an hour ridiculous. There’s no security guard if there is a security guard he’s doing the most minimal work possible, just cause I didn’t see a security guard working at the time doesn’t mean that the guy should have a job, but I do agree that the guy is not a high Level professional risk himself to protect your property. This place is a rip off extremely disrespectful to the consumer by charging so much and giving so little, there is a valet parking for literally what they charge you an hour at this parking lot. If you don’t see homeless people taking dump Next to trash cans Do not park here.

Parking.com -- one of the poorest apps… Parking.com -- one of the poorest apps I've ever encountered, and I use it 3-4 times per week. Non-intuitive, inconsistent, and broken. Depending on how you start the app and/or website, you get different parking time calculations (how many hours you're purchasing vs. having to set a fixed departure time). Does not remember various different cars -- and when you do save cars, doesn't auto-populate the state into the app. If you use the website, you can add time close to expiration; in the app this is seldom an option. Needs to be redesigned from the ground up for ease of use.

It was not extremely difficult to… It was not extremely difficult to navigate the online payment for the first time, but I will say, if my parents had driven themselves, they would never have been able to do it on their phones. More instructions posted would be good. They were completely confused and they are pretty good with their phones.