Parking was great and staff were very… Parking was great and staff were very helpful. Only disappointed that the only choice to park for a cruise was pre-set by the cruise line for 8 days and we only needed 7, No credit adjustment available.

Wonderful experience at lot D3 When we arrived at lot D3, a shuttle bus driver was present waiting for us to board and helping us with our luggage. She also answered all of our several questions (since we had never used this parking before). She was truly working in the spirit of service, which, as a member of the Baha'i Faith, I believe is equivalent to worshiping God.

Convenient parking for Logan airport Convenient parking for Logan airport. Easy in and out with online booking.

Confusing instructions for reserved parking I have reserved parking prior to a cruise on October 2. The instructions talked about using a QR code when I parked. I kept trying to print the parking pass and got nothing. i finally called the phone number on the screen and was told that I didn't need a QR code. I driving to Boston from Colorado. I have never used your service before. The instructions were confusing.

Avoid this lot The parking lot was easy to find and the shuttle to the dockyard was fine. On the return trip, there was not a specific line to enter to get the shuttle back. There was a sign indicating the general location but there were 50 people there and no “order” so people were arriving and just getting in front of others. No one seemed to be managing the process. We waited 25 minutes then decided to make the 20 minute walk to the lot with all of our heavy luggage. Would not recommend.