Matt & The Team at BBL Batteries Swindon Matt and the team at BBL Batteries Swindon have been superb in helping us out with a standby battery. My partner and I have a lot of challenges in our lives, and Matt et al accomodated us, answered all of our questions and went above and beyond for us as did the delivery driver too. The price was the brilliant as well and nothing was too much trouble. We know where to go for our next car battery now too. Thank you BBL Swindon, if only all companies operated at this level.

Avon Batt boost for power wheelchairs I ordered Avon Batt Boost battery and it arrived the next day. I decided to try it and all I could get from this additional battery on my wheelchair was 0.8 miles. Luckily I do have a controler on my wheelchair that is connected with my wheelchair batteries through an app so I can easily track if and how much the Avon Batt Boost battery gives me power. Spoke to the company and they asked me to try it again. In the second trial it was the same experiece. This battery is meant to give power for approximately 10 miles. I wont expect that much but at least something closer to 10 miles when is completely new. When requested a refund I was told that I am the only one that had this bad experience and that I have been unlucky. The thing is that apart form myself I have another friend that bought this Avon Batt Boost battery and he tried his battery. He could get about 3-4 miles from the Avon Batt Boost battery. He decided not to return it because he did not wanted the hassle and also as he said 3-4 miles might be better than nothing. The return and refund process was very smooth with the company. Regarding the product I would advise that each person should try how it works for them, but my experience was not good with this product.

Returned a faulty battery Returned a faulty battery, still under warranty. Load of hassle trying to change it. Eventually agreed to exchange the battery, if I removed it from my vans engine bay and put it on the shop counter. So they sell faulty batteries, then expect you to fit them. Absolutely no help. Go to Halfords.

Fantastic Service I needed to replace the main battery on my Volvo V90 Cross Country Ocean Race and spoke to an extremely helpful gentleman at BBL Batteries called Chris. He looked up the correct speced replacement battery for my car, patiently answered all my questions and also explained a wealth of useful information to me that the main Volvo dealership failed to do. After doing some research I found BBL Batteries are very competitively priced and will most definitely recommend this company to family and friends. Thank you Chris for a great customer experience 😊

Outstanding Customer Service Had a problem with a Lifos 68Ah battery purchased over a year ago from BBL Batteries which needed to be returned to Lifos under warranty. Lifos were a bit odd about this saying it had to be returned via BBL batteries. Andy at BBL Batteries Exeter did an outstanding job managing the return and replacement. He rang me regularly to keep me updated and I had the replacement battery within a week which is great as I'm away this weekend off grid. Thanks to Lifos for the replacement but why are you giving your retailers such a hard time? They even sent the replacement battery to BBL Batteries who had to pay to send it on to me. BBL Batteries covered all the courier costs. Well done BBL Batteries, outstanding customer service.