Just Energy Group, Inc.

5251 Westheimer Road, Suite 1000, 77056, Houston, United States
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1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About Just Energy Group, Inc.

Established in 1997, Just Energy (NYSE:JE, TSX:JE) is an energy management solutions provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable green energy options. With offices located across the United States, Canada, and Germany, Just Energy serves close to two million residential and commercial customers. The company offers a wide range of energy products and home energy management services including long-term fixed-price, variable price, and flat bill programs, smart thermostats, and residential solar solutions.

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Marc Brule
CA

If I could give this scam company 0… If I could give this scam company 0 stars I would they blatantly lied about me paying my bill sent it to collections I paid it again and they still filed it through the credit beureau needless to say I'll be filing a fraud and false statement against them and possibly sue them

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Anna Hambly
CA

Horrible customer service! Horrible customer service! When you are lucky enough to get through the automated advisor and reach the department you were trying to reach, you will have the pleasure to talk to someone who does not want to talk to you. Save your time and nerves, choose any other provider. Run! Reply to your reply: It's funny you are providing the same useless phone number. This number is located on my Just Energy Bill (Canada) but when calling this number, you get to choose to be connected to 1. CenterPoint, 2. AEP 3. Oncore 4. Texas. No matter what step I chose, I never got through to talk to someone from Just Energy in Canada. Every person I talked to, transferred me back to the same menu. Call this number yourself and try to reach someone who can help you with your Canadian Just Energy Account and Good Luck!

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Mostafa Makke
GB

Horrible Experience Horrible Experience, It was a Nightmare! I wish there is something below 1 star! The agent at Sam’s Club literally lied that their rates are the same as DTE so she convinced me to switch my gas supply for them, and after doing my research I found out that their rates are x2 from what I am having from DTE !! I called and terminated the contract, after struggling for two weeks, and I couldn’t receive a cancellation letter to confirm that the contract was terminated. Wouldn’t recommend anyone to think of working with them, you will regret it !!!

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Brent McGillis
CA

Just Energy is the absolute worst… Just Energy is the absolute worst provider you could possibly be misled into buying utilities from. Totally dishonest lying b#stards has been my experience with Just Energy. If these lowlife turds phone you, hang up immediately. We paid these POS over a thousand dollars for 1 month of sheetty service, during the summer.

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K Sutton
GB

After 72 hours $20 late fee...wait disconnection fee Becareful if u don't have automatic bill pay set up, or need to wait until payday to pay your bill good luck! You will recieve a $20 late fee after 72 hours. During these times of inflation that's exactly how you should treat your customers!

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