Sunwave unilaterally cancels contracts Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable local utility. Sunwave is blaming COVID, which makes no sense....

Low rates even after renewal.… After my contract with another power provider expired, they immediately jacked up the kw cost higher then what my electric company charged. I did an online search and found sunwave. The transition was smooth & i was saving over 25% on the supply charge on my electric bill. My contract is set to expire but i agreed to a renewal with sunwave because they were still a lot lower tha my electric company.

Just another power company We are fortunate in Connecticut to have a choice when it comes to determining who generates the electric power we use. When my current contract expired Sunwave gas+power was my lowest cost option for power generation for the next six months. After my contract expires I'll stay with them as long as they are the lowest cost supplier available, if not I'll switch again.

Notification I may be wrong, but was under the assumprion that I was going to receive notification of my contract ending closer to the end date. The last notice I received was 1 month out on a 3 month contract and so I was off on my cancelation/renewal and switched to a variable rate of almost double. That seemed a little sneaky to me, aknowledgin that I should have been a little more on top of my dates. Beyond that, I havent had any complaints.

First the hours for signing up to speak … First the hours for signing up to speak to anyone is only 9-5 that was a turn off. Plus I didn't feel the staff was not educated well. I have an issue with my sign up date, ppl is telling sunwave needs to change the date, sunwave is saying ppl can only do this. I am 5 days shy of the end of the month with my old supplier and no one could help me and I am going to be charge an early termination fee. I was not impressed