Bill
GBWhen they change their, it's a bad sign They changed their name to hide the terrible management feedback. The Austin manager is terrible. No feedback, all ego. Buyer beware and don't say you weren't warned when the job never gets installed. Call the manager in Austin - Dave. He will tell you how cool he is and how great the company, then forget why you called. Joke.
William Gibbs
GBPrior to the sale Encor provided a… Prior to the sale Encor provided a wealth of good information, and worked hard to earn my business by offering a highly competitive price. However, after the sale I found I was frustrated by the lack of information about the installation, activation of the system, etc. Had it not been for the installation company stepping in to keep me informed I would have been much in the dark. Pre-sale, I give Encor a 5, but factoring in the post sale I would say they should work on their communication.
Larry Hopkins
GBCraig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018
Teresa A.
GBGreat company explain everything well… Great company explain everything well and answered all questions. Always haf a point of contact through email or text and was helped every time. After install no issues so far.
Mark Zamora
GBEncor Solar, Austin Texas I was Introduced to the renewable programs when Frankie came to my home to explain them to me. She was very polite and informative so we scheduled a meeting with Technician Erik Koob. He was great in helping us understand how solar worked and walked us through the whole process. We have had our system for about 8 months now and the wife and I are truly happy we made this great decision! Overall Encor Solar is a great company to work with! -Mark Zamora, Austin Texas