Craig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018

Down 95% of the time...YAY! We had our system installed in November 2017 and the system has been down nearly the entire time. We have produced power only 17 days since install...an astounding 95% failure rate. The installers have been back to our house at least a half dozen times to "repair" the system including replacing the inverter panels with completely new ones. I am thoroughly disappointed with the entire process and wish I would not have made the SUBSTANTIAL investment.

Encor Solar had a great package deal… Encor Solar had a great package deal that I was sold on. Everything was explained very well. Things moved fairly smooth, it does take a while for everything to be put on from the new meter to the panels and power being run, but that's to be expected. I believe that Encor actually under sold how many panels I needed so after the initial panels were placed up I decided I needed 4 more to be on the safe side. That's when my issue started. It was like pulling teeth to get them to come back out and place 4 more panels. Week after week I would call and be told they would be coming out soon and then I would hear nothing so I would call again and again and again. I finally got in touch with someone up high in the ranks and still took another week to get some answers. To me it seems once I bought the original panels I was hooked and then after it didn't seem like they cared. So for all the initial stuff I give 4 stars, but after I would only give 2 stars

too long to install They still have not installed everything yet they took my money months ago. Reschedule after deley after reschedule and yet still months later nothing has happened. Took at least 3 months just to get panels on my roof now they sit there doing nothing because electric is not run

Encor Solar, Austin Texas I was Introduced to the renewable programs when Frankie came to my home to explain them to me. She was very polite and informative so we scheduled a meeting with Technician Erik Koob. He was great in helping us understand how solar worked and walked us through the whole process. We have had our system for about 8 months now and the wife and I are truly happy we made this great decision! Overall Encor Solar is a great company to work with! -Mark Zamora, Austin Texas