Brian Stanley
GBAbove and beyond We had high electric bills even thou we had solor panels after getting thr to them. They came out inspected our system and reinstalled the inverters with newer models. And have monitor them to keep working. Above and beyond.
Paul Yin
GBJob well done Astrawatt's work crew has been responsive, proficient and getting the job done the best they can and that's why I gave my second solar project to Astrawatt again. Thanks to the lady project manager who has been very attentive to my phone calls. Astrawatt's Houston division CEO is professional and knowledgeable. I have no doubt to come back to Astrawatt for any additional solar needs.
Jeri Van Regenmorter
GBNo follow up after complaints After install I had some issues and needed assistance. Had to make several calls about the issues. Finally got through & complained about the issues they said someone would call me no one did, then they would not answer the phone. (I know this because I called back from a different number and they picked up immediately). Finally had someone call back and he offered several solutions and said he could call back after speaking with higher ups- again crickets. Would never recommend this company.
To whom it may concern
GBKnow more than they do I had other issues that were never fully resolved (I gave up), but a solid issue is that solar has not paid off one year into it. I had 118% of my energy consumption installed & I still had a $200 electric bill (my highest before solar was $280). Add the loan payment & I'm upside down. Something didn't come out right. If my solar loan was paid off, I'd just have a reasonable electric bill, but the goal was $0 electric bill. If I had batteries I might have a $0 bill, but that's a whole other loan. I thought I had researched solar to death, even getting multiple quotes, & I still failed. So, if u can't trust the company or yourself, it might be best to just have plenty of extra money. It's a mistake I remember once a month when I get my electric bill.
Edward Norbery
GBI was very pleased with my solar power system I was very happy with all the employees of this company. I found them knowledgeable and competent. I was also happy with the design of the system that they came up with. I'm also very happy with the brand of equipment that they used. I am really impressed with its capabilities. One thing though I have discovered is that your choice of retail electricity provider makes a big difference in savings from the system. This is complicated and I don't think it can be accurately determined beforehand.