Switching back to IGS I had received a call from IGS relating to my recent switch to another electric supplier. I was not aware that I was still under contract with IGS for another year. The rep was able to switch everything back to IGS so that I would be charged an early termination fee. He took care of everything.

THEY HAVE GRIT They are one of the few companies that will actually let you know if there is any extra fees or accidental disconnections. They are amazing with promptness in contacting you in a great many mediums. They don't give up. I'm sure I had probably denied their call a few times because I didn't recognize the number. That usually is enough for other companies to give up. Not IGS!

I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

Easy to work with Easily called at the end of my contract to discuss renewal. Selected your electric again. Will be working on natural gas next. The customer service lady was a pleasure to talk with and very helpful.

The young man who came to discuss my… The young man who came to discuss my IGS options was polite, pleasant, had a copy of my billing - discussed current rates, etc.