Grateful I am so grateful today for the Senior Travel Expert Neil Martin, that assisted me today. He was very professional, personable and polite. I booked a flight for mere pennies. Unfortunately, the resort that we were booking was unavailable. Long story short, Neil went above and beyond to find us accommodations. The area seemed to be the place to be at that time of year. I had to cancel our flight. Neil was amazing! Thank you

SCAM No option to give 0 stars No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this reservation. They refused to refund me. I had one year to use my future credit. I rebooked one of the 2 reservations and had to pay an additional 150$. To no avail I cannot reach company no response to my emails and the phone message says " vacant number" I have called daily and to no avail to get my money back. Greater than 500$. I was harassed and called back on several occasion when booking my initial flight when I told the agent "Ted",the flight was too expensive, and I could book on google. Obviously from India by accent if I had to guess. It is the preverbal bait and switch. Do not use this company at all costs... and trust me, it will cost you! This is the number the email stated to call to use future credit.855-222-7164. Buyer Beware. Multiple emails later and still no response. Hard lesson learned in Medford Oregon. Book through Airline directly. During hard times I tried to save a $ and ended up spending $$$$ more than I had. Reservation Fri Dec 16th, 2022, 3IIFZ5 pursuing every avenue, I know to retrieve my $$$ D.E

I worked with Michael Williams and he… I worked with Michael Williams and he is a fantastic guy! He was very kind and offered the great deal (with applying coupons) that I was looking for for my travel which I purchased with an Online price without any additional charge! Definitely recommend working with him! Thank you, Michael!

I received an email that my flight was… I received an email that my flight was successfully canceled. I panicked because I did not want my flight (that I booked for my son) to be canceled. I phoned customer service and spoke to Abin. He was very professional and helpful! He checked into it and found my flight was not canceled, and sent me a confirmation email stating such.

Pro tip Pro tip: Cancel your credit card while you are on the phone with "Cheapbestfares" because they are forcing you into paying higher fees. Do not hang up the phone until your card is canceled and before they charge you erroneous fees!