Travel Experience with Discount Agency This is the first time that I've used a discount travel service. I was disappointed that we did not get the initial fare that was advertised; however, Kendall Holand was very helpful in trying to get us the best fare possible. He diligently and consistently insured in every possible that our flight plans were arranged successfully. Thanks, Kendall! I will call you for our future travel needs.

Great customer service Kendall is a very pleasant, experienced , professional with a great customer service. The proses was tedious, but Kendall made it easy for me to get my ticket. The ticket price was completely out of my budget and expectation, but at least he be able to get me direct flight. He took his time to find this ticket for me. I am very happy with his service and I appreciate him very much.

This company uses manipulative business practices This company uses manipulative business practices. They will offer a low fare, let you purchase it, and then (without mentioning it anywhere in the confirmation email or website) at some point in the next day they will try to call you, and if you miss their call, once you call them back they will tell you that the fare you booked is no longer available. Instead, they'll offer you a price that is more expensive than the typical fare for that flight - mine was $370 for a $317 flight. They say that I could've gotten the lower fare if I'd answered the phone, but of course, there's no reason to actually believe that. Don't waste your time with them.

I received an email that my flight was… I received an email that my flight was successfully canceled. I panicked because I did not want my flight (that I booked for my son) to be canceled. I phoned customer service and spoke to Abin. He was very professional and helpful! He checked into it and found my flight was not canceled, and sent me a confirmation email stating such.

SCAM No option to give 0 stars No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this reservation. They refused to refund me. I had one year to use my future credit. I rebooked one of the 2 reservations and had to pay an additional 150$. To no avail I cannot reach company no response to my emails and the phone message says " vacant number" I have called daily and to no avail to get my money back. Greater than 500$. I was harassed and called back on several occasion when booking my initial flight when I told the agent "Ted",the flight was too expensive, and I could book on google. Obviously from India by accent if I had to guess. It is the preverbal bait and switch. Do not use this company at all costs... and trust me, it will cost you! This is the number the email stated to call to use future credit.855-222-7164. Buyer Beware. Multiple emails later and still no response. Hard lesson learned in Medford Oregon. Book through Airline directly. During hard times I tried to save a $ and ended up spending $$$$ more than I had. Reservation Fri Dec 16th, 2022, 3IIFZ5 pursuing every avenue, I know to retrieve my $$$ D.E