Took 8 flights with them in the last 10… Took 8 flights with them in the last 10 days. 6 of them were delayed. Last one I had to change planes in Frankfurt in 25min including security and passport control. For sure I am going to avoid Frankfurt and maybe after 35 years of FT Lufthansa as well. Sick of a poor service, no food in the short haul flights and lousy space in Economy.

Extremely shady business practices Extremely shady business practices. Poor customer service and poor communication. No link between different contact methods. Not adhering to European rules on compensation in case of flight cancellations. Would never fly again.

The worst airline experience of my… The worst airline experience of my life, never again, every flight was delayed for almost an hour! Avoid Lufthansa at all costs!!!

Do not choose Lufthansa Don't check in your belongings to Lufthansa - they throw it away and simply do not care. Lufthansa left my luggage in Munich on my travel to Delhi and left it there for weeks. After the end of the travel, Lufthansa sent it do Delhi and closed the case. Nobody in Lufthansa cares, nobody does anything in order to solve it, and the luggage is stuck for 2 months now. My insurance company will not pay because until Lufthansa declare the goods lost, it is not lost in insurance-terms. The airport staff will not sent it because it have to go through the airline company, and Lufthansa does not reply or follow up on telephone calls or emails. No matter what - do not choose Lufthansa

Flight experience This is the worst airline ever. The customer service is terrible, the air hostesses are rude, the level of racial treatment is terrible. I do not intend to fly Lufthansa again in the near future after this current trip. I have heard so many bad things about this airline but, now I am convinced that it's really terrible.