Emma
GBDrivers didn't turn up - don't use Our driver taking us to the airport did not arrived and the telephone number given to contact for any issues doesn't accept incoming calls!!! We were left to order alternative transportation at an extra cost and having to submit a complaint to which we are still waiting to hear from. Poor service and communication, would not recommend at all.
alvaro enrique alvarado mora
GBGreat service Great service, Friendly and punctual driver
PR
GBLack of clarity on waiting charges Booked in advance but 45minutes to get through US passport control before your taxi leaves is unrealistic. It appears our taxi left, and we got out after 2hrs they then sent an UBER driver (clearly marked on windscreen), charged us an additional $50 for the privilege, not informing of this until we reached our destination. Driver was clearly not waiting as we had to wait for him to arrive outside and no meet and greet as expected. The driver could not speak English at all so was difficult to understand why the extra charge was being levied. If I had wanted an UBER driver I would have booked direct rather than be overcharged via a booking service.
Haynie Travel-Signature Travel Network
GBKaren is the best. -
Mario A. Zaldivar
MXGreat service!!! -