Fed Up
GBBETTER PARKING BUSINESSES OUT THERE Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, then find other parking service. Wish businesses would recognize that if you're calling, you would like to get more than an instruction on how you can spend EVEN more time completing what should be a simple request.
DH
GBOur LGA go to Park here whenever we travel out of LGA. Never have an issue, nice customer service, van to airport on demand. Sometimes a small wait but never anything too long. Close to airport. Reservations a must.
Julie
GBWas not a good experience I would not recommend ParkRideFly (parkrideflyusa.com) / Park N Fly (pnf.com). I booked through ParkRideFly and communicated with Park N Fly. I made my reservation about 2 weeks before my trip. It directed me to drop my car at a hotel near the airport. When I arrived at the hotel at 5 am to drop my car, it was locked. There was no way to contact a person at the parking company. After many, many phone calls to the hotel reservation number, I found out that the hotel was undergoing renovations and was not participating in the airport parking program. I rushed back to the airport to park and barely made my flight. When I returned home from my trip I contacted ParkRideFly / Park N Fly, they agreed to refund my pre-payment. However, the next day I was notified by my bank that the refund had been cancelled by ParkRideFly / Park N Fly. That was it. I will never use them again. I disputed the charge on my card and received the refund. I’m very disappointed that AARP would recommend this service. Not a good experience.
customer
GBI haven’t had an opportunity to use the… I haven’t had an opportunity to use the service yet. I haven’t received my receipt or confirmation number for my upcoming trip on May 25, 2021. How you’ve charged my credit already. Please advise.
customer
GBEasy to use Easy to use. But does not retain some info on account. I always have to enter my AARP info. Even when I access through the AARP app. Other than that, we appreciate the convenience to reserve parking using Park Ride Fly USA.