Booking issues resolved quickly and easily. needed to confirm my booking to… I needed to confirm my booking to Istanbul and I couldn't find my e ticket. The customer service officer from Omio was responsive and to the point in guiding me to find the correct solution to my problem. He made my day with only a few questions back and forth and I had the problem solved. A truly wonderful experience.

Firstly Omio customer service said that… Firstly Omio customer service said that I can not change the ticket typo problem. But they solve the problem, contacting with Iryo Thanks about it.

It was really easy to book the tickets It was really easy to book the tickets. I had to do a change and it was a little bit more challenging. I had to get into the phone. Fortunatelly Jorge picked up my request and helped me to do the change. The customer care is at really high level. I've felt myself contained with the work Jorge did and how he solved my problem. I'm waiting for my next opportunity to use OMIO again.

I had to cancel the train I had to cancel the train, but you helped me with my quick inquiry. Thank you so much. I think I'll continue to use OmiO in the future.

Although it took a little while before… Although it took a little while before I was assisted with my request, but Strahil did a great job in approving my request. It was hassle-free. Thank you so much.