Megan
GBThis is a big no This is a big no! We flew with them to Thailand. 10hr flight and space in seat like in ryanair. Today I have flight back. Yesterday I've made sure we seat at the window and aisle. Today I've checked in to discover I do not have those seats!!! I seat in the middle!!! Joke, joke. Never again. Emirates or Qatar are much better and they do same routes. For sure have more space too. Before booking imagine seating in ryanair for your long flight as that's exactly turkish airline.
khaled osman
TRThe worst airlines in the world ever The worst airlines in the world ever, they are always late and when you travel transient with them, most of the time you will miss your next flight, and they don't execuse. Also they will give you another ticket for the next flight which will be after your missed one by at least 12 hours. Unresponsible conpany and I do not recommend it for anyone.
Mike B. Southend on Sea
GBDon't waste your money with this… Don't waste your money with this Airline! I have now had two consecutive trips from Riyadh to Milan Bergamo (via Turkey) cancelled at short notice. I will NEVER waste my money with this company again. On both occasions (9th Feb and then 5th April 2024) I have had to spend significant amounts of money to fly with other airlines at the last minute. The only option for compensation is a refund of the original ticket and if you ate something in the airport this might be covered. I have spent literally hours on the phone to their customer services and inputting evidence of my out of pocket expenses caused by Turkish Airlines "Operational difficulties" onto their web platform - only to be told time and again by the same standard email response that my claim cannot be refunded. @Turkish Airlines. DONT OFFER FLIGHTS YOU CANNOT RUN! SIMPLE. Utterly useless company and awful customer service.
Isabel Garrett Peel
GBAVOID THIS AIRLINE AVOID THIS AIRLINE! Me and my partner have been waiting to receive our compensation which we're owed under EU 261 law (now UK 261) after we missed our connecting flight (due to 'technical errors' on our first Turkish Airlines flight) and were subsequently put on two additional flights with a different airline and arrived at our destination 8 and a half hours late. This took place 3 MONTHS AGO and Turkish Airlines have still not paid us the money that they (eventually) acknowledged that they owe us and are now completely ignoring our feedback messages regarding this. This is clearly not an acceptable way for an airline to act and I would strongly advise anyone from ever flying with Turkish Airlines. We are now looking into taking Turkish Airlines to court with the Civil Aviation Authority (CAA) - I advise anyone else experiencing the same thing to also do this as they should not be allowed to get away with this!
Paul
GBTook money for seats but failed to book seats. Booked long haul.flight and selected seats. Full amount deducted from credit card. But email confirmation and booking details in app claim no seats booked and only basic fare paid. Now I will have to spend ages with their call centre helping Turkish airlines to domtheir job..checkmyour booking carefully. Ryanair can do this without a problem. Clearly Turkish couldn't be bother as long as they can take.your money. Disrespectful shamnles. Check your booking carefully.