WARNING! BEWARE! RIP-OFF On August 1st. 2012 I booked a room for one night stay at Edgewater Inn, Coos Bay, Oregon. My credit card was immediately charged the $50 more than the actual hotel rate for the services not yet rendered. Typically, these charges would be considered "pending". But no, not with this third party. Plus, there is a 100% penalty fee for cancellation of the booking. When I called them for a refund they basically told me "too bad, so sad". This would be equivalent to making a reservation for dinner for next week and having immediately pay for a dinner that you have not even eaten yet. Just doesn't make sense. Shame on you hotelsavings.com and your parent company of Travelocity

BIGTIME RIP-OFF COMPANY. DONT USE My husband was trying to make a reservation in Golden, Co and was directed to this site. The agent confirmed reservations to the Fairfield by Marriott we requested and charged our credit card $400 immediately, 2 months before our arrival date in Golden. When we arrived at the hotel, it was a Quality Inn who charged $300 for the nights we stayed. We requested a $100 refund from hotelsavings.com as we felt we were overcharged this amount since the hotel was not a Fairfield as confirmed by the booking agent. They refused to refund our money. This site will rip you off. Don't use it.

Terrible Company I'm currently on the phone with this company and they are trying to charge me a cancellation fee on a room I booked less than 30 minutes after making the original reservation. RUN, RUN! I thought I was speaking with the hotel directly so I'm not sure how they're able to become the middleman. This is just another reason why I no longer travel for fun anymore.

Do Not use this Company!!! This company ripped me off for 578.00. I booked a reservation unintentionally on my Marriott credit card. They refused to refund my money though the reservation was canceled. I paid sales tax as well. On what for who? A company in India charges me NYS sales tax? For Nothing. Everyone is right this company is the worst ever! Took me 9 months to pay a charge that I received nothing, absolutely nothing for. Turn back don't go. VERY UNREPUTABLE!!! DO NOT USE THEM.

Never again I read the negative reviews ONLY after I had already used the services of the booking agency. I booked first one night too many and when I called to cancel that night, it was the hardest thing I've done in ages. It seems I had to cancel the entire trip reservations and re-reserve the rooms. What bothers me most is that the first charge was more expensive and and was told that it might take 14 days (and they had a 30 day right to hold) for it to show up on my Visa. Then, of course, the lower charge was also charged although it has yet to show up. having panicked, I called the hotel directly to make very sure I had the reservation and told them the price I was being charged against what they would have charged had I gone through them. I admit it was lower, and the reservation was correct and was secure. HOWEVER ---- the difficulty I went through, the difficulty understanding the speech of the person I was dealing with, made the experience far more painfully long drawn out with repeated explanations from me about what I wanted. I would never use this service again for any reason.