JetBlue did a good job We just took a round trip to Florida on JetBlue. We were very pleased with the service and the cost. Even though we got the basic rate the legroom was adequate. We wouldn't hesitate to fly JetBlue again.

Avoid this airline at all costs. Avoid this airline at all costs. Paid for two upgraded seats for more legroom,only to be told by staff at JFK that only one seat had been paid for and they wanted another 50 dollars for me and my husband to sit together. Ended up right at the back of the plane with no refund for the upgraded seats. Cabin crew were rude and direct. My husband was ask if he wanted a drink,he ask for tea and was ask Green or black,he replied with milk, was told again green or black in an aggressive manner. Food was really cold and inedible. Was told to give food trays back the way they were given, I.e flat. Also cabin crews uniform were scuffy and they seem to have no pride in their appearance.

If I could zero stars I would If I could zero stars I would! Shocking shocking shocking. Delay emails changing every 10 minutes, 4+ hour delay with NOT a single reason nor apology given from the crew!!! Just the absolute worst airline I’ve ever travelled on Will NEVER use again

If zero was available that’s what jet… If zero was available that’s what jet blue deserved! Uninformative and unreasonable airline!

Totally dissatisfied with JetBlue who once upon a time used to be my favorite way to fly!!! Received an email back in October of 2023 that JetBlue was sponsoring Charitybuzz and I won 2 round trip JetBlue travel certificates to Aruba! Only problem is there are not a lot of seats set aside for travel certificates! So you may find a flight out but no flight coming back on none at all for the dates you want to travel. I finally found a flight going to and coming back and requested to change my dates a week before only to be told the new dates were not available! Thank God I did not book my flights with the certificate or I would have lost out!!! Now I have to purchase my flights and I have until November to find somewhere to go so I can use my certificates that I wanted to use with THIS TRIP! UGH!!! Total inconvenience!!!! How many travel certificate seats do you actually have??? Why is the selection so low but you can find paid seats available for the same dates you need!!!! Not cool!!!!! Not cool at all!!!!