total scammers To be brief, all the scams, that other people have complained of are true. The exact same thing happened to me and I'm only putting in here so this is more evidence of their lying deceptive practices. I called them also thinking I was speaking directly to Delta. They never one state is if this was actually not a Delta Airlines and I got scammed out of $600. I spent an hour on the phone with them and a Visa representative at the same time I managed to get them to knock off half the cost. Stay away from these people they're total crooks sensually they charge me $600 to book 2 airplane tickets using travel credits.

Well-designed scam. Run away! I'm writing this review while my travel companion is in the next room, trying to end the nightmare of having accidentally contacted TripChef to make some changes to her existing itinerary. Searching for a link to Delta, she followed a link that turned out to be TripChef, but which she thought was Delta. She didn't know that she wasn't talking to Delta as the agent gave her incorrect information about available flights and ultimately re-booked her on a flight that was $500 more than her original reservation, saying that the difference was to different cost of this other flight. Plausible. But this turned out to be a lie. When she began to have doubts after concluding the call because a second agent had come on the line to verify her card details, which seemed weird, she contacted Delta. The flight information my friend had been given by TripChef was wrong. The change my friend wanted was available at no charge. The $500 turned out to be a non-refundable agency fee from TripChef, a detail that not only hadn't been revealed by TripChef, but had been covered up with the lie that the higher total was due to the higher fare for the changed flight. Now my friend is getting a scammy run-around to try to prevent her from cancelling within 24 hours, saying she must speak with her original agent to cancel. This company appears to be getting link placement that allows them to trick people into contacting TripChef instead of the airline. TripChef manipulated and scammed my travel companion. Avoid, avoid, avoid.

Beware:Fraudulent service Beware:Fraudulent service. Do not use. Similar to other reviewers I misdialed (my error) and spent a long time on the phone with who I thought was United. After being asked for, and giving out, too much personal info - I hung up. Cancelled my credit card.

A complete and total scam A complete and total scam. I was somehow connected to Trip Chef through a number I thought was United Airlines when I missed my flight and was hurriedly trying to reschedule. They told me to get me home they would have to put me on a different flight but there was a price difference. I agreed to the price difference because the proposed flight had only one layover when my original flight had two. They sent me an email requesting my credit card information which I assumed was a third party service of United. I signed for a $530 transaction. Moments later I was called back and told they couldn't get me on the flight they quoted me on - and that I would be a different flight that got me and my family home way later with more connections than my original flight. When I attempted to call United to discuss this they had no record of a price change or transaction within the company to change my flight. It would have been free if I had spoken with United. In the end I am confident this is a scam because although I did possibly call the wrong number (though I'm convinced I was forward to this number by an agent) - the email confirmation of the ticket this company sent me was STILL different from the flight I was ultimately booked on with United. In no way does the transaction I approved reflect the services they said they would provide on the phone. They intentionally obscure that they are not with the Airline you are calling for and intentionally charge people for their "travel agency" service. I'm disgusted with this company and hope others can avoid being scammed.

Preys on older people Preys on older people. Charges 400 dollars to book a flight that you can do yourself. The tickets were for the wrong date ---- then will charge you a change fee. This is a structured scam center.