Help !!!! Appalling customer service....trying to sort out a ticket with them since the weekend. Spent £88 in phone calls yesterday trying to talk to them and no information obtained at this stage. I'm expecting to repeat the exercise today....grrrrr !!!

The worst and rudest customer service… The worst and rudest customer service ever. I called them several times in two weeks to cancel my ticket. The first time they told me the ticket should cancel through the airline, after contacting the airline, they told me I bought a ticket from this agency and this branch of GTT is responsible for canceling my ticket. Each time I called them, they gave me a new phone number as a number that is responsible for canceling my ticket (during two weeks they gave me more than 15 phone numbers and the interesting thing is that none of them were repeated and answered). When I asked for the reason they shouted at me 🤐 The funniest part is that I called the GTT office in the Seattle and they help me to cancel my ticket less than 15 minutes.

Absolutely love this company Absolutely love this company, they go above and beyond finding me best pricing and are always efficient. Ask for Michelle Men she truly is one of the best travel agents!

Gtt is by far the best consolidator I… Gtt is by far the best consolidator I dealt with so far. Very knowledgeable staff and reliable with getting me the lowest price on the best premium airlines. I also love that GTT has a call center after hours and weekends which makes it so convenient.

Lying con artists I called them thinking they were Singapore airlines and they said they were then when I got the ticket it said it was $78 to tansfer my tickets but the fees and services were $1350 CAD and when I queried them about it they threatened to cancel my ticket and charge me fees. Delt with Shaun, Absolutely disgusting. I hope their kids get hit by a bus.