Zion T.
GBBEST WEBSITE AND CONSOLIDATOR FOR TRAVEL AGENCY I have been with GTT since 2013. When I was first frustrated with starting my business, Tien in San Diego office has helped me from scratch, and have been very supportive since then. She always tries to think for sub-agent, and constantly asks for anything we might need to increase our sales. Also, all staffs in San Diego office are very helpful, supportive. For the website, they constantly update and try to add new products so we can sell more, and you can even sell insurances for extra comm! Also, they have 24 hours support even on weekends, and off hours so if you are workaholic, this is a place.
Lena Do
GBHighly recommended Highly recommended! It’s best company for travel agent to work with. Especially working with MSP branch staffs, I can’t ask for more. They have provided the best service ever. Whenever I ask for something, they give the answer right away with very good manner. Professional and helpful staffs make you feel so satisfied with the service you pay for.
April Wong
GBExcellent Wholesale with Amazing Auto Ticketing System As a travel agency that's been working with GTT for over 16 years. GTT Global Team is by far one of the most efficient and helpful group in this industry. Continuously updating us on the most recent news and promotions. As well as, always willing to help out when we need. For example, if we have concerns on the terms and/or conditions, while our designated agent is not able to respond another team member is always available and willing to help. My favorite part of this new system is the auto ticketing, which is available during after hours. This new system makes our work much easier and more convenient with its 24/7 access. Absolutely love using it!!!
T Dixit
GBcall centre has extended hours which… call centre has extended hours which helps also at times has approached woodland hills office..staff at that location is excellent has helped agents providing best service after their normal business hours.
Carrie
MXI have been trying to speak with an… I have been trying to speak with an agent for 18 days to change my flight, The average time I wait is over 2hours then I hang up frustrated, this is bad business! I am trying to change 4 flights and I have emailed, called and tomorrow driving 2 hours to go to there office in San Jose to get this done! Customer Service is horrible! Book with anyone else! San Jose office closed due to covid! Tomorrow going to SFO and trying in person to change my flights! Do not use Iberia airlines! No communication at all! Booked they Cheap tickets with buys them from GTT