Jauntee broken promises, fraud Jauntee travel kept making excuses and asked us to postpone our travel plans. I was unhappy with their lack of response to phone calls and multiple emails so when they offered to cancel and provide us with a 100% refund, I accepted. Unfortunately they have not given us. My credit card company is not agreeing with my dispute of not receiving services so I am out of luck. So sorry that this company scammed so many of us. Should be a way to receive restitution.

Excellent customer service Excellent customer service, Maya was great!!!!! I planed on coming in a day before the tour began and Maya booked the hotel room for me.

A wonderful trip to Croatia I knew nothing about this agency, but trusted them to arrange a trip for 22 family members to see where their great grandparents grew up in Croatia--(one near Split and one near Dubrovnik) The guide was excellent and all of the local guides also. I arranged for added days in Italy for some of the family, and they were very pleased with all of the accommodations and guides. Some of us went on to Prague and Berlin and everything went as planned. It so happens that I was just copying my photo album of the 2010 trip for a niece this week, so the trip is fresh in my mind. (I could not get the right photo posted.)

Tour Contract Not Honored We booked and pre-paid a $12,590 Jauntee tour immediately pre-Coved, in Feb., 2020 - the tour to take place in Sept., 2020. Of course the tour was cancelled. Jauntee generously agreed to allow no-penalty re-bookings through 2022. We were planning to re-book, but when the Delta variant shut down travel again in Sept. 2021, we decided to cancel and travel domestically instead. We requested a refund and expected to pay the $300 p.p. cancellation fee in the booking agreement. To our surprise, Jauntee refused any refund and said we now owned a non-refundable "Credit Note" - although we never agreed to that conversion of our purchase. We are filing official complaints in order to recover monies paid, but Jauntee has gone "radio silent." We HIGHLY RECOMMEND YOU NOT BOOK WITH JAUNTEE, as it appears they do not honor their written financial commitments.

Superb planning of a semi-custom tour … Superb planning of a semi-custom tour of Croatia and Slovenia (17 day). We really appreciated the quality of our local guides and drivers. I can confidently recommend Jauntee for your Croatia vacation.