Amazing company to work with Amazing company to work with. Everyone is super friendly and goes out of their way for you. They have amazing deals and the best excursions. I would highly recommend using them for all your vacation needs.

European Highlights Cruise I just returned from a 10 day 9 port cruise offered through Best Single Travel. The trip/ports were wonderful and the people I met were great. The praise stops there. Three days prior to leaving the US, we received our final itinerary which was vague enough to allow for last minute changes. Most ports were unguided walking tours. Ultimately the promised private locally guided tours were primarily hop on/hop off busses, local or taxi transportation, and a lot of walking....including a few 30 minute walks to meet our local 2-3 hour walking tour guide. One guided tour was in fact a free chamber of commerce tour with 40 others from our ship. (The tour/guide was great, however we paid for private tours...where did that money go?). Myself and most of the others on this trip were actually traveling on credit from prior covid cancelations....it certainly felt like we got the cheap tours because the money was already spent....However, based on other reviews (on other sites), it seems that wasn't the case, but rather how this company operates. NCL is an awsome cruise line that caters to solo travelers....so next time, book solo and take part in the ships excursions!

I am stuck in a hotel in Venice Austria… I am stuck in a hotel in Venice Austria with no food no A/C. We have all tried to get ahold Nichole for help in resolving the problem. 2.5 hours with multiple calls, emails and texts, including from our guide. She finally called me and said too bad, that is what I signed up for. Never asked if we are ok from all of getting ill from the breakfast at the previous hotel. Nothing. So unprofessional. I travel over 100 thousand miles a year. Things happen, but you don't say too bad and abandon everyone. I have heat rash now and am flying home 5 days early as I fear it will continue to get worse . Go with any other agency. Save yourself. I am calling the BBB next. Shame on you Nichole. Please get your story straight. Someone else was too tired to move after a 14 hour day at that point and it would have taken another w hours to move. ALL of us are unhappy and can prove you changed the trip details. You should check the hotels before you put someone there, not just their website that is inaccurate currently. I am choosing to leave because it keeps getting worse . Not interested in a sub standard vacation . Wish I had read the yelp reviews before I booked this. 😪

Have had several awesome trips with … Have had several awesome trips with Best Single Travel and met some very nice people. Beats traveling alone and trips have many excursions for you to go on as well as numerous activities

poor communication and poor customer service. This travel agency customer service has been below satisfactory. I called to book a trip to Hawaii which they said there was availability and to expect a confirmation within 24 hours. I was also told not to book a flight until I receive confirmation, which was in order. However, I did not hear back until more than 48 hours later which by that point all flight prices had increased. I called their office four to six times to get updates as well as emailed the help line. The travel agent apologized repeatedly and seem to empathize with my situation; however, when I got a response it was not via phone it was via email simply stating that they could not accommodate me at the price which they had charged me and I would need to pay an additional $600+ in order to travel with the group. There was no offer on behalf of the company to compromise or to negotiate with me based off of the inconvenience and the cost of airline tickets which had increased while I was waiting over 24 hours beyond what they promised. the travel agent had memorized my phone number by the time I had called after the 48-hour mark and greeted me on the phone by first name. I have been trying to call and reach them since they sent me the email requesting an additional $640 and have yet to receive a call back. I have left two thorough voicemails requesting a call back, as well, with no response. I only think that it is fair and appropriate that when a company does not meet their end of the agreement that there needs to be some sort of compensation for willing customer. The extra cost is for me to have my own room and on the website that was advertised as a convenient options however it is not my fault that they overbooked the trip and I do not have the option to book with another person. There has been lack of transparency through this process. I did my part and paid the full price for the vacation upfront as requested. I highly do not recommend this organization for a travel agency. There clearly are issues with internal communication. Additionally there appears to be no intentions by the company to ensure that a customer is satisfied.