Citylink

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1.00
Based on 14 Reviews

5

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4

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3

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2

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1

100.00%
About Citylink

CityLink.com links cities around the world.

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donald
GB

Booking website is hopeless Booking website is hopeless, tried to book 10 times but just get thrown out at final page

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Siva Suriyan
IN

It is worst services It is worst services . They quoted less than 3k less than other services ,After confirmation of their quotation, Their way of packing is worst n packing workers were asking money separately for safe delivery n their coffee. They asked extra money for shifting things from cargo deliver address to home . No response for call and delivered with damage

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Jo Wilson
GB

Terrible in every way Paid for next day delivery, waited on all day for courier to collect the parcel and no one turned up... So I rang customer services only to be on hold for 40 minutes before giving up. I have since emailed them to complain, but they haven't responded... Terrible and so frustrating, I have had to book another company to deliver the parcel and it will now be late... Here's hoping I can actually getvto talk to someone so they can refund me... Oh, and it cost me 5p per minute to call them... Ahhhhhhh

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Cazzy1967
GB

Dont Expect Anything Else at this time of year from these cowboys This is just the normal service for this "Company" at this time of year. They never prepare for the Christmas Rush properly and even reduce couriers to ensure they achieve their budget which ends at the end of December funilly enough. "Card left" and "Unable to Locate" are used when the drivers have run out of time. This is the reason why you wil receive a card today and then the drive cannot find it tomorrow. Oh and dont rely on the website saying its out fo delivery. The depots are not big enough to cope during busy periods and parcels left in depots due to lack of resources are scanned "on a scanner which is given a route number" purely to try and track the same mess they have made for decades. "Trust me I know from personal Experience" Share your honest experience, and help others make better choices.

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Gemma
IE

CITY-STEAL NO COMPRÉIS BILLETES CON ESTA EMPRESA. Servicio de atención al cliente pésimo. Compramos billetes para ir a Galway y debido al corona virus tuvimos que cancelarlo. Se quedan con tu dinero y punto. Dentro de los términos y condiciones especifican que no te devuelven el dinero a menos que sea una causa extenuante. Si que el gobierno te prohíba desplazarte no es una causa extenuante, no sé qué puede ser. Solicité una hoja de reclamación y lo único que hicieron es pasarme con otro empleado que me dijo que me leyera los términos y condiciones. DO NOT BUY ANY TICKET FROM THIS COMPANY. They have the worst customer service. We bought tickets for Galway and due to the Covid and a change in the government restrictions we were forced to cancel the trip and ask for the refund. They take your money and don't care about what happens next. They don't refund money unless it is an extenuating cause. If government measures asking for staying at home is not an extenuating cause, I don't know what could it be. I asked for a complaint form and they just answered me to read the terms and conditions. NEVER AGAIN WITH THEM

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