
Cazzy1967
GBDont Expect Anything Else at this time of year from these cowboys This is just the normal service for this "Company" at this time of year. They never prepare for the Christmas Rush properly and even reduce couriers to ensure they achieve their budget which ends at the end of December funilly enough. "Card left" and "Unable to Locate" are used when the drivers have run out of time. This is the reason why you wil receive a card today and then the drive cannot find it tomorrow. Oh and dont rely on the website saying its out fo delivery. The depots are not big enough to cope during busy periods and parcels left in depots due to lack of resources are scanned "on a scanner which is given a route number" purely to try and track the same mess they have made for decades. "Trust me I know from personal Experience" Share your honest experience, and help others make better choices.

a customer
GBWhy Lie? in a nutshell; ordered from Amazon, prime. delivery expected Wednesday. tracked package. notes left suggesting delivery attempted twice. suggests that a card was left each time. one on tuesday and one on wednesday. My Amazon account gives details of leaving in a safe place and also with a neighbour. I do not live on a farm or in the countryside. My front gate pushes open with ease. The house is numbered. ------------------ I have advised Amazon that I will be checking all future orders. Any that use city link as a courier - well i just wont bother ordering. The issue is not the time delay, it is the blatant lies from their drivers.

Genoma
GBawful Tracking website does not work, I enter my consignment number and it tell me that there are more than one with this number (?!? Unique IDs anyone !?!) and requests that I also enter my postcode; same result after that! I'll call them then .... one number no longer in use, another advertised, call that only to get "we are currently experiencing telephony problems.... " and they hang up! Argggggggggghh! :( I'll go there I say - their "our location" links on their website doesn't work either! Had all sorts of hassle with them before. Do NOTuse this useless company. I'm going to pledge Amazon to please please please never use them again.

D Peters
GBRubbish Faild to deliver parcel as the driver said I refused delivey! Customer services stated he must have tried to deliver to wrong address, so would get depot to get him to return. Guess what no delivery! Next morning tracking states after several failed delivery attempts returned to depot. Again wasted more time wating to speak to customer services, only to be told they could not contact depot? Still awaiting return call. I think the service is very poor, and they have the thought that the customer is always wrong, act as if you are making it all up. Wish suppliers would not use them, not the first time this has happened.

donald
GBBooking website is hopeless Booking website is hopeless, tried to book 10 times but just get thrown out at final page