Rude customer service, unacceptable!! During an online live chat with Liftopia representatives at least four times in the past month, the chat was ended early on me 2x while my questions were not yet answered and I was still typing. They are defensive when I questioned their policies/rules. Obviously a money hungry company who doesn't value their customers........ Absolutely sickening

Great service My girlfriend and I had planned a New Year's Eve ski trip and purchased lift tickets well in advance at a great discount. Due to a death in the family we had to cancel and Liftipia offered a full refund with minimal hassle. A special thanks to the woman who helped us, Shauntel. Our experience should be what all customer service departments should strive for.

Unless you are a clairvoyant resort prices may be cheaper. I recently had to leave a resort early and everyone refunded the unused portion of what I had purchased. The hotel waived its refund policy without me asking. Rental people only charged me for one day. Liftopia would not even allow me to change the date. They will only do anything if you know about unforseen circumstances two full days in advance! 103Granted a cancellation may cost Liftopia something, but not the full price. Don't take the chance of having to pay much more than the resort price.

Don't expect help or even a little sympathy Same story for me. My son got sick in middle of the night at a motel near Sugarloaf. Got home early morning on the planned ski day. Doctor said he didn't need to come in unless temp jumped. 6 days of flu followed. No doctor visit so no documentation. Liftopia didn't even respond after I wrote them explaining the details. Maybe I should have offered to show the phone records to the hotel desk at 3:00 am. Maybe I should have gotten a deposition from the lady in Kingfield who sold me coffee and Advil at 4:30 am. Or maybe, Liftopia could get a lot better at customer service because they just lost another customer.

Fantastic deals. I've used Liftopia in the past for single day lift tickets. Yes, there can be a lot of rules, but if you know what you want you can save loads. I just got their Mountain Collective pass - this looks like an absolutely fantastic deal. I will probably only make it two (maybe three) of the resorts, but should still save plenty See you in the pow.