LBF Travel

4545 Murphy Canyon Road, Suite 210, 92123, San Diego, United States
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1.08
Based on 13 Reviews

5

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4

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3

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2

7.69%

1

92.31%
About LBF Travel

LBF Travel is a leading global travel company that operates two call centers with staffing of 600 travel professionals to assist leisure and business travelers seeking to research, plan and book the best travel options.

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Samantha
GB

DO NOT BOOK! SCAMMERS! Whatever you do, just run. Do not book any flights with this company. Their staff is filled with liars and they lack integrity. I booked my nonstop flight through this company in April 2019 and a day later I received a call from Traveler Help Desk stating that my flight was booked and I needed to book another flight. Surprisingly, the only other options were a flight with a 6 hour layover and a flight 2 days later non-stop. I expressed that I did not want a layover flight especially not 6 hours. Their agent lied stating that it was the only option available. After talking with their representative, I searched the website of the same airline and there was a straight flight available. NO SHOCKER HERE... THEY LIED. I booked my ticket with the airline directly, called them back and informed them of the actions of their rep and stated that they could only give me a $200 refund. Why would I want a $200 refund when I spent $1000 of my hard earned money on this ticket??? I have been battling with this company to receive a refund ever since. Do not book with these scammers. I will post this review about this company on every social media page that I own (Youtube, Facebook, Instagram, Snap Chat, Twitter, and my blog) and every review site that exists. This company is disgusting and they will never receive another penny of my money or that of any relative. DO NOT BOOK with CHEAPFARES NOW or Traveler Help Desk aka LBF Travel! SCAMMERS and THIEVES!!!! -Samantha

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Billy Bobathy
GB

ACTIVE SCAM WEBSITE ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE. ACTIVE SCAM WEBSITE. DO NOT USE.

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Harris Ratnayake
GB

Promised refund never came Booked an overseas flight with them. The airlines changed the flight and because of Covid the airlines (Qatar) allowed me to book a flight within 2 years of the booking date. However, I had to do it with the travel agent. I called them many times and they did not respond. Finally, I called the credit card company and disputed the charge. Then LBF Travel responded! We agreed that I could change the flight and when I set another travel date, they said that will cost more money although I found a flight which was actually cheaper than the one I booked first. To cut a long story we agreed for them to keep 10% of the original price and refund the rest. But the refund never came. After a month I called my credit card company again and disputed the charges (in this case the refund that never came) and my credit card company refunded the charge.

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