The site doesn’t even work! The site doesn’t even work, the staff doesn’t even answer there email unless they are making a sale! Where is the information on ticket vouchers? How does anybody know the exact amount they are being refunded??? So many unanswered questions.

Just want my refund Booked a flight pre-covid. Got cancelled due to covid, have been asking for a refund for a while now and still nothing. Feels like they are just stalling / not communicating. They don't respond to emails, hot line doesn't work, several times on live chat they respond once or twice then ghost me. =( Edit: I received an email 2 weeks ago stating that they have refunded my roughly 62% of the original price. However, the funds have yet to reach my bank. I have try to contact them but, have not received any reply.

Skybooker is a great asset to have Skybooker is a great asset to have, Agent John Smith called me to confirm flight details and even helped me change a reservation on the spot! Really appreciate the diligent work and attention to detail in his response! Great guy, great company! God bless

Frank is the man Frank is the man! I’ve been helped out by SkyBooker and it means a lot after being trapped for 2 days in Memphis trying to head to Miami. Frank found me the flight when no others could find departing for the next couple days and swapped to it at no extra cost. You can trust SkyBooker. I trust them based on actual experience.

*Update* Compagnie did the extra miles and take iniative regard customer services. *Update* Well like some other i got some issue regarding my fly cancel due to covid 19. The first time i call the customer service said that they have problem with reimbursment and i cannot got one. But they take the décision and the iniatives after my call to work with the airline (air canada) to get my money back and the day after i got a call to say that i will get my money back minus a little fee (50$...a that point its very little considering the fact that they still have people to pay and still have and will work to help you) . So yeah...force to admit ticket are cheap and in the end they did what they have to do to make me satisfy as a customer and even make the extra miles by taking initiative even when times are hard for themself.