These guys are total crooks These guys are total crooks. I booked $10,188 in flights with them. I had to cancel the flights due to COVID and they agreed to refund $8,055 (after fees & penalties) but after 5 months they have only refunded $5,816. They stall, make excuses & lie again and again and refuse to refund the remaining $2.239. Now they won't even notify CSA that my flights were indeed cancelled so I can transfer my flight insurance coverage until June 2022. STAY AWAY !!!!

Would not offer full refund during COVID Would not offer full refund during COVID even though the actual airlines was offering a full refund. Skybooker was requesting to get their "service fee" which was over $600. Beware of using them to book your flight with, they will not have your back if anything goes wrong. I will be letting everyone I know not to book using sky booker as they are completely unwilling to help

I booked a flight back in 2020 I booked a flight back in 2020. Because of corona virus my flight was cancelled. This company did not refund my $980 for ticket nor i was credited. Please do not use this website. Its a scam

YOU WILL BE ROBBED Every review on here about extorsion is true. My airline is providing refunds for flights cancelled last year due to COVID, but is telling customers to go through their booking agency. Skybooker is trying to charge me a $100 service fee to refund me (this amounts to 20% of my ticket price). They will not provide a clear justification for this charge and although I have been directed to their Terms & Conditions, there is no information for this type of situation. Just terrible. Avoid at all costs.

Disappointed with policy for cancelled flight. We booked an international trip for us and the flights were cancelled by the airline (not uncommon right now due to Corona virus travel restrictions). We were offered less than 65% if the cost as a refund. Skybooker policy is to keep all "fees" (which apparently are a large portion of the ticket cost). Really disappointed since I had friends book directly through an airline and all costs were refunded. Luckily, I purchased travel insurance so will use that to reimburse me for the remainder of the ticket cost...although that is not an easy process. We will not be using Skybooker again!