My wife's parents took a trip with this… My wife's parents took a trip with this company where they departed 9/24/2022. They unfortunately contracted COVID by the time they arrived in Bilbao, Spain, and had to return to the US on 9/27/2022. AmaWaterways booked them a flight on Lufthansa/United from BIO to MUN to ORD to DEN for $2,800/person in economy. I did a quick search online and a round trip, with departure the same day, on the same airlines, with one fewer stop - BIO to MUN to DEN was $1,100/person. This seems like they were scammed out of thousands of dollars. I would like AmaWaterways to respond to this exorbitant charge.

Took a 7 day cruise… Took a 7 day cruise with extended family in a larger group. The furnishings on the ship are gorgeous and comfortable, the excursions lovely and Maung who did our housekeeping was second to none. That’s where any positives ended. The rest of the staff varied between ultra friendly to downright hostile so much so that I often avoided ordering a drink - and I am someone who often gets told that I’m the smiliest person people have ever met. Food, although very well presented, was mediocre and the 2 vegetarians in our group were served meat on more than one occasion (wrong order). For their Chef’s table evening, they were served bland salad and chewy spring rolls as alternatives. Most of our group, as with most passengers were American. Being British myself, in a conversation with Dinu, hotel manager, I told him that my father was originally Lebanese and he responded ‘I’ve been there, Lebanese are great - they are nothing like Arabs which makes them great and which is what I like about them and some even have blue eyes’. Telling someone so openly something this racist was shocking and I needed to calm my partner down who wanted to complain about this comment - this is the hotel manager who should know better. He then went on to say ‘My favourite place is Israel in the Middle East, and they are better than the Palestinians who just cause trouble’. I couldn’t believe this man was getting political with absolutely no exchange of a political nature from us. Finally, by the end of the cruise, at least half the passengers were showing signs of sickness and on the last morning we found out that staff knew of Covid cases and didn’t provide tests, masks or warnings. Given most of the passengers were elderly and a few who had recent cancer treatment, this kind of outbreak should be taken more seriously. Our whole group tested positive a day or two following the end of the cruise.

It can be done in a wheelchair Our needs were special - both of us use walkers or wheelchairs. Ama accommodated us well and lots of special attention. The tulip garden in Amsterdam was beautiful and we did that with one of us pushing the other in a wheelchair. Ama arranged taxis in places where walking was planned. The Amacerto was a lovely ship; the service was beyond compare and our cabin with a patio was exquisite.

Basel Switzerland to Amsterdam…Amaprima Basel Switzerland to Amsterdam Netherlands on Amaprima. With many many Ocean cruises behind me both high end and medium. Large to small of 125 ppl. I can honestly say this Rhine River cruise w AMA was a true adventure. The cabins, layout of the ship, dining, music and ALL inclusive excursions both active and gentle. This maybe our first but not our last. Crew is remarkable, as well as tour guides. Modern new buses from one location to another. Small charge for laundry well worth it. I can’t sing their praises enough. Planning our next for 2025

Choose another company or at least, itinerary This river cruise line was recommended by our TA and we were very disappointed all around with our first river cruise. The food was marginal at best, service could have been better (except for 3 outstanding employees) and the woman working the front 'welcoming desk' was not happy to be there; we heard others voice feedback about why is she working there! As for the excursions, they were pretty packed and many required hour long bus rides to cities. Then we had to deal with 'slow walkers' who didn't pay attention to the 'active tour' detail versus taking the 'gentle walkers' tour. The the average age of passengers on this particular cruise was over 70 - we weren't expecting a 'floating senior citizen home' !! And last item, for any of you readers thinking of choosing AMA and this particular route, the only night we (and quite a few other passengers) got a good night's sleep was when the ship was stationary; the captain increased the speed at night (obviously when he thought many would be asleep) but the walls of the cabin and the bed were rattling and vibrating all night making it impossible to get to sleep; and we were on deck two near mid ship! If we ever decide to try another river cruise, it will be with Tauck or Uniworld and a different itinerary. p.s. and the entertainment was pretty much 'non-existent - one night they brought on board a singing duo - they were fun but the rest of the nights consisted of 'elevator music' by a man playing an electric piano - disappointing there also!