Kathy
GBBig rip off Horrible customer service. Booked well before COVID and their cancellation policy clearly stated a refund would be given if cancelled within 72 hours of scheduled tour. We followed those regulations and they Have refused to honor their own policy!!!!!! They have since adjusted their website to benefit them! Their customer service is awful and I would strongly recommend not using this company ever!
Julia
GBWe did an unforgettable premium tour of… We did an unforgettable premium tour of the Colosseum, Palatine Hill and Roman Forum with Walks of Italy. Yanira was the perfect guide. She was an amazing storyteller, witty, funny, knowledgeable and clearly passionate about her subject. Not only that but she was kind and attentive to the needs of each member of the group. We can’t speak highly enough about this tour. It was so well organised and delivered by people who very obviously love what they do. Highly recommended!
Mike Spencer
GBThis company will steal your money This company will steal your money. They cancelled a tour we had scheduled on 2 times in a row ruining our vacation. They then refused to refund money only willing to issue a gift card. Why would we ever risk ruining a trip a third time in a row? Stay away!
Heather Robson
CABooked tour over a month in advance didn’t receive a tour. Booked tour over a month in advance. After finding the complicated meeting point we were told that they did not have our reservation and that it must have been moved. The voucher we received from Viator had a link for the tickets that said we would receive the tickets at the meeting point from guide. Once told our tour must have been moved, I pressed a link to contact tour guide ..here I found a message they had sent me (not an email but in a random “chat”, that they had to move my tour to 5 hours earlier. This was sent 6 days prior..I booked and paid 36 days prior..Still waiting to hear about a refund but worry, after reading other reviews, that we won’t get it. I have all the emails of booking confirmations..
Vanessa
GBSuperb Easy to book. Easy to find the meeting point. Superb factual tour bypassing the queues (although still very busy) provided by Sabrina, a warm and friendly well informed local. Would definitely recommend.