Beware of online reservation!!! The email confirmation date is different then one I booked. I tried to change it and was told there is a fee of $350 per ticket. This is less than 48 hours after I booked. My husband is under several doctors care and I would not have made that date - he simple can't travel then? I am disputing the charges with the credit card company since they will not help me.

easy to use but nowhere to add frequent flier details The 1800FlyEurope was fine except for two points. Firstly, the drop-boxes only allow for addresses in USA and Canada when i used it. This meant my credit card could not be charged and hence I got and email about a credit card problem and had to ring to sort it out. The problem was simply that my billing address (in Australia) was not able to selected on the drop-down menu. Secondly, i have not been able to add my frequent flier details to my booking because this option did not appear. I still don't know if this can be done, and if so, how.

misleading title for ticket email After payment, received email with "reservation" in the subject line. I did not interpret this as the e-ticket itself. Called the next day, got emailed the same file, headed the same way. Okay, but I suggest that you put "e-ticket" as well as "reservation" in the heading. Other vendors I've used make this clear.

YOUR AIRLINES THAT YOU BOOK. YOUR SERVICE IS SATISFACTORY. BUT THE AIRLINE THAT YOU BOOK GETS ONLY A ONE STAR.I SAY THIS BECAUSE THE AIRLINE THAT I WAS BOOKED ON DOES NOT GIVE YOU A OPPORTUNITY TO PICK YOUR SEATS. THE NON-STOP FLT. 6209 TO GATWICK AND 6211 WILL HAVE THE SAME OPTION, THE SEATS WILL NOT OPEN UNTIL ONE OR TWO DAYS BEFORE THE FLIGHT. THAT IS WHAT I WAS TOLD BY 1800FLYEUROPE NOW. NO AIRLINE THAT I KNOW HAS THESE RESTRICTIONS. WHO IS TO BLAME FOR THIS RESTRICTION. I AM BOOKED ON AMERICAN AIRLINES, BUT THE FLT. IS FLOWN BY BRITISH AIRLINES. I WAS TOLD IT WAS THE BRITISH AIRLINES THAT MADE THAT CALL.

Insurence?....???? Purchased my first tix through this company and also te flight insurence. Due to Iberias strike my flight has been canceled. AA contact me but offered me a tix only 4 days after original date.......I ended up buying another tix, and I called to file a complaint, again I purchased the insrence which means I'm intitled to a full refund......The lady on the other end of the line told me that within three days ill receive a complaint number and that she cannot give that over the phone....strange....never reced any email or whatsoever!!!! Right now I am still on my vacation and very un happy that I need to deal with that now' as soon as ill get back ill have to start the calling craziness.. Ps I ended up purchasing my second tix through 1800 Europe and luckily that went fine.