The site was easy to use and… The site was easy to use and straightforward. I received an email confirmation a few minutes after buying the tickets! This was so important since I've never bought anything through Budget Air before and was the first time I've used it's services. I hope the rest of the experience is just as positive.

Great website with good price and… Great website with good price and choices Payment option must be more open

Buget Air Stole $358.78 from me I bought 3 one way tickets from Guadalajara, Mexico to Seattle, WA. These 3 tickets included 3 carry bags & 1 checked in bag. They canceled the checked in bag, but I never saw the email canceling it. When I got to the airport, I found out they never told Volaris about any of the baggage. I tried to convince Volaris and showed them my confirmation from Budget Air to no avail. They said I had to talk with them.. I spent around $358.78 to get the 3 carryon bags and 1 checked bag so I could get on my flight. When I talked with them after my flight, they were unwilling to accept any responsibility.

I just purchased a ticket from them I just purchased a ticket from them, the website is super easy to use, not like other budget websites that have too many Upsell Toggles, where you eventually make a mistake and end up purchasing something you don't need. The reviewer who said they paid for luggage on the website, that's not possible. BudgetAir does not allow you to purchase a bag from them, only from the airline direct. I saved 20% by booking with them. So let's hope it was worth it.

Easy to look for flights and to book a… Easy to look for flights and to book a ticket