Unreliable, Unprofessional Absolute a joke, booked 10 days advance, received email confirmation and payment taken from credit card. At time of pick called to ask whereabouts of the driver, i was informed your booking has been cancelled as payment was not processed. Payment was processed and emailed them the confirmation. No courtesy to inform us they cancelled the booking. Had to make alternative emergency arrangements for airport drop off, just made it in time before check in closed. Do not use, unprofessional and unreliable, much better customer focused competitors out there

Told to book un Uber by unreliable driver Had booked for an early Sunday morning trip to Heatrhow airport, after 10 min waits and attempting to call nu,erous time, the driver finally picked the phone and told me he had slept in. He would be another 30 min to get to me, which was hard to trust and also meant I would late for my flight. He advised me that an alternative was for me to “book an uber” and that he'd pay for it, now there is no uber around my area and after trying different companies and finding a taxi to take me, this costed me a hefty sum which I am still waiting to get refunded.

Ask for Shokat Had a quick trip from Heathrow to Windsor Marina and return. Brilliant taxi service . Shokat was polite , first class driver, car was spotless and comfortable . If using this company ask for Shokat. Lawrence

Absolute toilet Absolute toilet. Booked car for Heathrow over a month ago stating luggage and people. Only to be informed 2 day before departure that we would need a bigger car for more money. Taxi code no better as could not get in touch with to find out what is happening. Avoid this company at all costs.

Heathrow T3 arrivals pick-up Driver sent text asking me to confirm when we had landed. Kept in touch by text with updates on arrival time & told us exactly where to meet him. Courteous, helpful with luggage. Happy to drop fellow passenger off at alternative nearby home address too. Well worth the money for convenience of a restful & stress free 80 mile drive home.