
Marilyn Hancock
GBDidn’t get my call Back that was promised. She got us a good room and told me she would call me on the following Monday. It’s been a week from that and still nothing!!!!! My friend who cruises frequently told me she should have helped me get my luggage tags and all that. Now I’m in a panic. We leave out of town tomorrow. Now I’ll have to drive 30 miles in to town to get all this done unless the help line helps me. Funny how when you call to book they pick right up. When you call to resolve something you are on hold forever, which gives me plenty of time to write this.

Joy Hauther
GBCannot reach the person I booked… Cannot reach the person I booked with,Dan. Was put on hold for about 20 minuets 3 times. As a result I still have unanswered questions. Very disappointing. My time is valuable. Unacceptable. Joy Hauther

Lisa Dalfonso
GBI asked the representative several very… I asked the representative several very basic questions about the cruise and options and he had no idea and had to look up everything. After over 20 minutes with no real answers, I hung up.

David Day
GBAirfare plus Cruise Pricing The only issue I was disappointed with was an online advertisement through Dreamlines that stated free airfare included with cruise price if booked before April 1st. When I asked for airfare to be included, I was told the price would increase by $1000+ if I added airfare. I believe that is false advertisement by Oceania Cruises. I was not happy with that result. Paul Stroncek, the rep I worked with, was very good and I believe that issue was beyond his ability to control or help with. I was happy with Paul Stroncek's assistance with the cruise.

Jose Martinez
GBI will travel I will travel, but the experience to take some trip is awsome