Non Exsistent Customer support One can get a ticket but do not expect any type customer support for any booking related issues. They have have absolute incapable support team not able to resolve any issues. Had to follow up with their team for more then a month for voucher i paid for on their site and never recieved. After one month of follow when i finally do recieve the voucher its says its an already used voucher. What kind of SCAM is this company.

Refund Pending They are simply wasting time by sending emails that refund is in process , from airline side they already confirmed that they did not charge anything still this guys not giving refund from Feb 22nd till now. They are charged 2 times for making changes but done nothing. Worst staff Rohit Bhatt, Punnet Thakur this 2 guys first they said they did not received email once they received on 18th April after forwarding 30 times they are playing with emails.

Value for money trip to Dharamshala Dalhousie Amritsar Value for money trip to Dharamshala - Dalhousie - Amritsar. EMT offered best price for the trip. Hotels were decent and the driver provided for the sightseeing was very friendly and cooperative. Overall nice experience with EMT.

EMT130850822- Fraud in cancellation amount - EMT EMT130850822 I wanted to cancel a ticket which I booked from EMT. I checked cancellation charges & refund amount on EMT portal, which showed cancellation amount Rs.18,500/- & refund amount would be Rs. 29,729/- I took picture of that page ,Then I cancelled that ticket expecting refund amount rs. 29,729/- But EMT sent me a mail that your refund of Rs. 8,829/- is processed. When I called them regarding this..they have no answer & giving different invalid reasons on call every call. After that I called airlines (Air India) customer care , & they told me that actual cancellation charges is just Rs. 8,000/- four hours before departure. & I cancelled the ticket more than 27 hours prior to Departure After posting this review, I got a call from EMT, & they released my refund of 20,000/- which they mugged up earlier. But as I said , that Air India informed me that cancellation charges were just Rs. 8000/- , for which EMT charged me 18,500/- I'm still waiting for my balance refund Rs. 10,500/-