
customer
GBIt's been over 2 years since I filed It's been over 2 years since I filed a claim with them and I still have not had any updates. I can no longer do it on my own as they will not close my case, even though it is well beyond the timeframe. I am disappointed in the customer service, as the responses I get always just say "there is a delay due to how busy the courts are" but no real update. I would love to just remove myself from the case but I can't. It would have been easier to do it myself, but I had not expected it to take more than 2 years to get a flight claim.

Nikita
UAOnly took 7 weeks of waiting until the… Only took 7 weeks of waiting until the money were on my account, great service, thank you!

Al Ameen
GBI wrote detailed review for another… I wrote detailed review for another claim .. service and follow is good except charges

Terry Moss
ECQuick Claim Results After my initial experience with the process, I found the folks at Air Advisor extremely helpful. They continually kept me informed of what was happening to my claim. Most happily, I received the payment in just a few days and not several weeks.

Ana
ESYou will pay extra I have claimed my rescheduled flight with Airline and then with AirAdvisor. The airline responded promptly and fast and resolved the issues. 3 months later Air Advisor started with daily emails threating with court action and asking for payment for something they didn't do. The emails became quite violent and abusive. Another illegal thing in the EU, they don't let you completely delete your account on their website. Definitely a NO. All in all bad experience with their unprofessional customer service.