If I could give 0 stars I would If I could give 0 stars I would. I reserved my seat and then travodeals emails me asking to call. Turns out the seat I reserved does not exist and I have no choice but to pay extra money to get a seat in a different class on the plane or pay extra money to switch flights (despite flight costs being the same - I checked during our phone call). I was not allowed to get a refund even though this was a problem on their end and the woman on the phone was extremely disrespectful saying we were taking too long to figure things out. Also, after we asked to call back later so we could talk things over she still sends us an email with information for our NEW flight and the charge for the switch in place. Not to mention that our caller WAS NOT from the US. I had to check online to see if I was getting scammed because the caller had a strong Indian accent and what they were asking of us was ridiculous.

Joseph was very helpful and kind Joseph was very helpful and kind. He immediately understood and fulfilled my request for assistance on my upcoming flight. Thank you.

Excellent assistance I called Joseph Wiliams to help me with a special assistance request as I am visually impaired. Joseph handled my request with great professionalism and friendliness. This experience motivates me to travel with Turkish Airlines in future. Thank you Joseph!Wiliams

Ryan helped adding wheelchairs and the… Ryan helped adding wheelchairs and the process was super quick and easy. He was very helpful.

All went smoothly and well with the… All went smoothly and well with the excellent support and advice that Leo gave us. He was most considerate and polite. I should add that the date when Leo helped us so much is somewhat vague but I would guess in the last two weeks