Five Star Experience out of ATL Flying out of Atlanta I have used United Airport Parking several times. Parking at the Crowne Plaza gets me to the terminal as quickly as airport parking. Shuttle drivers are always helpful, courteous and on time. Parking area is gated and secure. Highly recommend.

I had the opportunity to speak with… I had the opportunity to speak with Kelsey regarding reservations that I had made and did not appear to show up on my reservation list. She was extremely professional,helpful, polite and courteous. She deserves a metal for working with me and how confused I was. She unraveled the issues and resolved them to my utmost satisfaction.She was so focused on helping me that she called the following day to complete transactions that were not completed the previous night. I loved working with her and she certainly an asset to United Airport Parking!

Extremely disappointed! Thursday December,12, 2019, 11a.m., waited 1 ½ hours (in freezing weather) for shuttle bus (pick-up) at the Atlanta, GA Airport. Every airport hotel shuttle bus came to the airport pickup EXCEPT ATL Holiday Inn Atlanta Airport SOUTH. Called the hotel 5 times, each time the Hotel front desk representative said “the driver is on his way.” If you do want to be stranded, DO NOT park your vehicle at ATL Inn Atlanta Airport SOUTH—4669 Airport Blvd, Collage Park, GA 30337

1 and only time I’ll use this service 👎 1 employee manning the counter at drop off. Unorganized busses. No information for return arrival, had to take a airport shuttle to the rental car building only to have the bus fill up and make us wait another 20 minutes. Will never patronize this place again. Horrible service.

Traveled ok Traveled ok. Meal was good. My trip to Poland started great