Cancellation Unfortunately I had to cancel my reservation due to the COVID-19 crisis. United Airport Parking was very quick to issue a refund. Just awaiting funds to be transferred back to my account. Thank you. When needed I will use your service again!

After reserving I found that the time I… After reserving I found that the time I scheduled did not run a shuttle to airport. Vital info to know to plan an uber and consider overall costs. No clear direction on where to park. Hotel was accommodating. Itbwas united parking that needs improvement Thank you for responding, but I looked on the website several times before booking and even before confirming. There was no listing of shuttles and even the address or directions link was not user friendly at all it kept on opening new pages to use Maps instead of google maps and then still didn’t direct it just listed instructions to direct which I couldn’t read while driving.

the O’Hare address provided does not… the O’Hare address provided does not exist and there is no sign to designate . We spent 15 minutes trying to find - ended up paying airport parking to ensure we could make flight on time. Have never experienced a problem with other airport parking lots until this one. Will never book again and hope not to spend too much time arranging for a full refund!

Great company to deal with Great company to deal with and their website is easy to navigate. I recently needed to cancel a booking I had paid for, it was done online and I received my refund almost immediately, less a $5 fee. We always use them when we travel.

An Extremely Happy Customer At first I was very hesitant to leave my car at some random hotel. After arriving to the hotel, I was greeted with warmth and security. The shuttle was on time taking me and picking me up from the airport. I extremely loved the affordable price for 4 days.I would recommend United Airport Parking to any and everyone. Thanks for making this experience a great one!