Absolutely Beautiful! We had such a wonderful time on our vacation booked through Carefree Destinations! I thought the deal was too good to be true, but it exceeded our expectations. Lisa helped me and my group book our trip. We couldn't be happier and are already looking into booking our next vacation! The resort was absolutely stunning. I have told all of my friends and family that they need to start using Carefree Destinations for all of their vacations from now on also!

I came across this company via a… I came across this company via a Facebook Ad. I was reluctant of course, since I had no knowledge of them. As the ad crossed my path at the right time (I needed lodging the next week in Puerto Vallarta), and the deal seemed sweet ($499.00 for a week's lodging), I gave the number a call. Spoke with Jennifer and then did some due diligence and it appeared to be legit. Called Jennifer back and paid for the week's reservation. After paying I was transferred to a very helpful woman named Cindy in the reservations department. She further helped to resolve any remaining doubts I had by giving me her direct line and telling me to call her with any problems. After paying, the account is sent to reservations and you wait a couple of days to receive a voucher number by email which then can be redeemed for the appropriate stay at hotel. Bottom line: I had a week's stay at an upscale hotel in Puerto Vallarta that I would never have been able to afford otherwise. Cindy and Jennifer were very responsive to my needs.

Mmmhhh The room we stayed in was terrible. It was not what I am use to at all. Full size beds for a family of four. There was no view of anything. I didn't have access to anything. Now I can say the one thing I liked was the food but it was wwwayyy overpriced. This is something they should explain to customers. The cost of food what types of rooms they will expect to get. Not what I signed up for at all. All that being said the resort was huge everywhere was a walk a 5 to 10 min walk at that. The customer service at this place was teerrrribbllleee. This place is not a place I would recommend to anyone of my people to stay at. That being said this made the first part of the trip terrible. I should have booked everything myself. I was not a happy person at this place. Now I can say the one thing I liked was the food but overpriced wwwayyy overpriced.

Careful of these Destinations... I am not usually one to leave reviews but I feel obligated to other families that will be traveling and possibly using Carefree destinations to share my experience. We are a family of five, Me and my wife and our 3 kids: 5yr old boy, 3yr old girl, and a 5 months old boy. In March 2023, we decided to plan a much needed vacation to Mexico. I saw an ad on Facebook for 7 nights in Mexico for $599. It sounded very intriguing so I called the advertising company, carefree destinations and spoke to one of their agents and she painted their resorts to with Rosy colors saying that I would have the vacation of a lifetime with Vidanta. I was suspicious about the pricing and asked if it was all inclusive buy she said no and she went on to say that she and her 3 teenage boys ate well for the week for less than $500! I was sold. if she can feed her teenage boys well for less than $500 then surely I could feed my 5 and 3 year old well. We love Mexico for 2 things: Beach and affordable good food. I bought a voucher from her and We decided to go to Vidanta Riviera maya. A few days later, I decided to verify what she told me by looking up the resort and looking at the menus. When I looked at the menus, I was shocked. This is what I suspected. It felt like a tourist trap scam. “Get those foreigners into your difficult to leave resort and charge them whatever you want for everything!” To feed all of us at their cheapest restaurant, would cost at least $100 per meal. What the heck that’s more expensive than in the US! A quesadilla was $13, cheese and Tortilla…freakin’ cheese and tortilla. I decided to call carefree destinations and tell them I would like to cancel the voucher as this was false advertising. The once nice and helpful representative was determined to refuse me cancelling now that I had found out the truth. She said the voucher is “non refundable”. When I referred to the menu and asked her about the measly $500 that she told me she spent and calculated with her that it would be closer to $1400 if we are only at the resort, she quickly said that “I was only sharing my experience and I was not that you will have the same experience”! I was furious and demanded my money back. She refused. I told her, I would ask for a chargeback and she said good luck with that. We have your recording agreeing to a non refundable voucher. I will leave that statement for your judgement to decide if you want to give your money to this company. We could not get our money via charge back from our bank so we decided to go so we would not lose our voucher money for nothing. Sure enough, my suspensions were confirmed. Vidanta was a tourist trap with exorbitant prices, even more expensive than the US and we had to shop for our groceries at the grocery store and make most of our meals or go to restaurants in town so I wouldn't have to get a second job to pay for this trip when we come back! Do business with this company at your risk and do not trust their claims. Verify for yourself before booking a voucher with them. Carefree Destinations lol they should be called Careful of these Destinations!

My husband and I used Carefree… My husband and I used Carefree Destinations for his bday trip in Rivera Maya Mexico Dec 2021 and I am so glad we did ! I spent countless hours searching the internet trying to find a Lux vacation on a modest budget. With carefree destinations my search was over! Our accommodations were top notch all the way ! I'm talking marble floors 2 balcony's fresh flowers in our room every day, jetted tub, 5 different pillows to choose from. Happy hour with amazing food and tropical drinks .The resort had so many restaurant's and activates we didn't want to leave. I will most definitely recommend this company and use them again in the future