We just spent two weeks in Alaska last… We just spent two weeks in Alaska last month. Heidi did an excellent job planning the activities for our trip. We thoroughly enjoyed our time there!

Denali Park Village has mediocre food… Denali Park Village has mediocre food and accommodations, at best. The service was very good, however. The company that provided our short airplane ride kept us waiting and took another group (scheduled 2 hours after our group) before us. The result was a shorter ride with fewer expansive views to see. Otherwise, the trip was well-planned and scheduled.

Great tours! We enjoyed several days of tours that were very interesting and scenic. Tour guides were extremely knowledgeable and friendly. All tours were as described in itinerary. We especially liked the small group touring.

Alaska Freewheel Initial liaison with Explore Tours was perfect. The girls understood our needs & took our ideas into consideration AND planned a wonderful tour for us. Basically we wanted accommodation & car rental; we would plan our own excursions. Doing the self-drive though the tour agency presented more leverage with both aspects & we paced ourselves on well-researched excursions. Communication detail was brilliant. Our accommodation was exceptional & car hire went without a hitch. We were particularly enamoured with Denali Grizzly Bear Resort & the Knik River Lodge. Knik River is a delightful, out-of-way area. Alaska is a picture-perfect place & our trip will remain etched in our memories forever. I have already espoused the virtues of Explore Tours to friends & family here in Australia.

My Nome and Teller Day Tour - local guide failed to show up. My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.