Easy and GREAT price! I booked the Mayfair in Paris for $80 less per night than what I found at other sites! My client was thrilled as he has stayed at this hotel before and really wanted to stay there again. Thanks for making your website easy to navigate and make a booking.

Excellent Price - Documentation Never Sent I had to find a hotel room for two clients of mine who had a schedule change at the last minute and didn't have time to call hotels and contacts regarding rates for tour operators. I chose Excellent Hotels because I've worked with their sister company, Auto Europe, a lot on finding really excellent prices on car rentals. I was right, the cost of the room was great! The only issue that I experienced was that I never received a confirmation email. I am not sure if all I need is the reservation numbers or if I needed a voucher for my clients so I think I will need to call to make sure.

excellent service excellent service, good prices

Will not accommodate customer when unpreventable issues occur Excellent Hotels would not help me in any way when I was unable to make my hotel reservation due to a natural disaster. Due to hurricane Sandy my flight was cancelled and I wasn't able to make my hotel reservation, and they did nothing to help me in this situation. They would not refund my money, would not let me re-book my trip or extend my days, and did not offer me any type of voucher. The customer service was extremely poor too. There prices are good, but I would not recommend them to anyone, because they are not at all about helping or accommodating the customer.

Very professional web and information easy way to find a good hotel using internet