Israel Espinoza
GBI came, I looked, I reserved - It should always work that way! The website is easy to read and navigate. It isn't filled with visual clutter and the directions are intuitive. Making a reservation should always be this easy.
Dr C L Brown John
CASometimes Details Matter...! We have booked hotels with Excellent Hotels on numerous occasions. Prices are usually below those through other sites such as TripAdvisor. But recently, for hotels we booked in several cities in Spain we had difficulty understanding the price structure offered--same offer "Room, without meal"..etc" but with two fifferent prices. No explanation for the different apparently similar room offers. This needs clarification. Service is very good but for one issue--Excellenthotels DOES NOT tell you that you need a Voucher which will follow--sometime--at some later time than the actual room apparent confirmation you receive immediatley. Finally, we are Canadians and whilst live in harmony with the United States our place of residence is NOT the USA. Yet every booking confirmation lists us our Residence as " US". We much prefer instead, the wonderful disignation Canadian. No offense USA but we are 100% Canadian and our residence is Canada NOT the USA. Maybe that is why we never receive discount coupons!
Eli Cohen
ILexcellent service excellent service, good prices
becky leong
GBExcellence hotels.com gave me excellence support! I was amazed on how much care Daphine gave to me for my only 1 night booking. I will remember to use myexcellenthotels.com from now on. Thanks,
Hilda Horowitz
GBAmazing! Excellenthotels rocks!