Multiple bad experiences with Charlene's Safe Ride Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compared to other cab companies in the area.

Courteous Service I called Charlene's Safe Ride and the friendly dispatcher took my info and let me know a cab would be on the way. Minivan showed up very promptly, the driver was courteous and helpful

always reliable, on time and friendly service I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations. I enjoyed learning the history of the drivers, very engaging.

Excellent Nice, helpfull, friendly ... I definitely recommend

Professional and prompt Great service! My driver called me beforehand to let me know he would be waiting and gave me his personal cell number. The driver was 10 minutes early to pick me up. He helped me with my bags and the cab was clean which is called big plus for me. I liked the personal service and I felt like a vip. I have tried several other taxi companies in the past and was not impressed. I am glad I found this company and I will be using csr exclusively from now on. Would recommend to anyone!