excellent service, very accomodating my flight into Raleigh arrived almost 45 minutes early and the driver was already waiting for me. very nice and great driver. my meeting ended almost an hour early and the driver was able to pick me up early. very pleased with the service. would definitely use Charlene's Safe Ride again without hesitation.

Excellent Service! I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.

Always My First Choice When I need a taxi, I always contact Charlene's Safe Ride. Over the years, they have consistently provided reliable, courteous service. Their drivers are on time, helpful with baggage and take the most efficient routes. Their website is excellent and allows one to reserve and pay for the ride in advance if desired. Someone calls to verify so there is no confusion. I recommend this taxi service to all of my friends and family.

Reliable and would definitely use again Super easy way to make reservation, driver was very nice and got us to the airport for a lower price than any other competitor.

Does the Job The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.